For the past several weeks gambling websites on the internet Posters have been asking anxious questions about the escalating rumors that the white label provider Be The Dealer is experiencing financial difficulties.

Some online casino players reported long delays in payouts forcing a Be The Dealer spokesman to reassure players that the company is in good health and just working its way through technical processing difficulties occasioned by a large six figure chargeback. Several players who had been complaining were immediately paid their winnings to reinforce the statement.

Whatever the outcomes of the rumors, a recurrence of slow payouts will have players watching BTD closely in the near future.

Here is the full content of the BTD manager's statement:
“BeTheDealer acknowledges that it has been experiencing some delayed payments to online casino players in recent weeks. This comes about as the result of a very significant chargeback which has been contested by the company. The chargeback challenge resulted in a major six figure sum being temporarily held by one of our payment processors in line with normal processing guidelines.
“BeTheDealer Online Casino has replaced the troublesome processor with alternative processing solutions. This has led to some disruption and manual processing during the changeover period. Our core business remains highly successful and the situation has now been resolved. The payment backlog will be completely eliminated by next week and all future payments will be processed promptly. The company has introduced backup processing solutions to eliminate the possibility of a recurrence.

“Be The Dealer Casino is expanding its operations and is currently recruiting an additional 16 members of staff to enhance its product offering and support.

“The company offers its apologies to all players who have been affected by delays and thanks them for their patience. We look forward to their continued support.”

Posted on: January 23, 2006

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