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putterboy
09-18-2006, 11:21 AM
I have won ### with 888.com but have recieved this email instead of my winnings

Dear stevan,

This is Natalie B. from the Operations Department at Cassava (Gibraltar) Ltd. Cassava (Gibraltar) Ltd operates "Casino On Net".

I am contacting you on the behalf of the entire Casino On Net family in regards to your account with username xxxxxxx. I would like to congratulate you on your winnings and make sure that you receive the entire amount without a delay.

Our Accounting department is currently working to transfer the cashout request from your account.

To complete monetary transactions of this nature and to ensure that you receive the remaining sum, we are required to verify your identity.

I request that you please send us the following documents as soon as possible:

- photocopy of your credit card ending # #### (front & back)
- photocopy of your ID, Passport or Driver's license.


Please scan and email the requested documents as attachments to operations@cassava.net. If you decide to scan the documents, kindly save them in JPG format no greater than 300 kb in size and email them separately.

You may also fax these to my attention, Natalie B. at the Operations Department, fax no. +350 59975. Members from the USA and Canada can fax thru the toll free fax number 1-866-8906743. Please include your username to assist our checks.

Kindly use the 'photo' option when copying and lighten and enlarge the image.

We have implemented powerful security policies, rules and technical measures to protect and safeguard the above requested documents.
However, if you still have any doubts, you may block the middle 8 numbers on the credit card photocopy.

Please make sure that the copies are legible. These precautionary measures are implemented to protect the financial security of our members.

Upon the receipt of the documents, they will be reviewed and once verified, the cashout would be duly processed.

We would like to complete the payment as soon as possible and will appreciate your cooperation. We look forward to receiving the documents.

Once again congratulations on your winnings!!


Kind Regards,

Natalie B.

Operations Department
Cassava (Gibraltar) Ltd.
operations@cassava.net

Cassava gaming properties: Casino-on-Net, Pacific Poker, Reef Club Casin


Is this a scam

Ta

gamingmomma
09-18-2006, 11:31 AM
Hi Stevan,

No. Internet casinos ask for verification when you win in order to confirm you are who you say you are and to avoid fraud. Send them the stuff they requested and eventually you will get your winnings.

Congrats on your win.